Help Center
Find answers fast, manage orders, and get in touch with our team. Learn more about the AllTap platform at AllTap.co.uk.
Bookings & visits
- Track current bookings from the Orders tab in the app.
- Pro running late? Open the booking and tap Support to chat with us.
- Need to update instructions? Add notes on the checkout screen.
Account & payments
- Manage addresses and payment methods in Profile.
- Refunds are returned to your original payment method per bank timelines.
- For suspicious activity, change your password and contact support.
Providers & listings
- View provider profiles with services, pricing and ratings.
- Want to provide services with us? Apply via AllTapBiz — see AllTap.co.uk.
Can’t find what you need? Check our FAQ or email hello@taskontap.co.uk.